Return, Refund & Subscription Policy

Last updated: September 25, 2026

1. Returns

We accept returns when all of the following are true:

• The product is unopened, unused and in its original packaging.
• You contact us within 15 days of the purchase date.
• You can share your order number or receipt.

We cannot accept returns of opened or partially used products, or items sold as final sale or as part of a promotion.

How to return an item

1. Email info@summitnutritions.com with your order number and the item you want to return.
2. We will reply with a return authorization (RMA) number and the address to ship to.
3. Pack the product securely, write your RMA number on the package and ship it to us.

Return shipping is paid by you, unless the product arrived damaged or defective. A restocking fee of 20% of the product price applies to eligible returns.

2. Refunds

• Once we receive and inspect your return, we refund the original payment method within 7 business days.
• Shipping fees are not refundable.
• If a return does not meet the conditions above, for example it has been opened, we will let you know and no refund will be issued.
• Your bank or card provider may take a few extra days to show the refund. If you still do not see it, contact your provider first, then email us.

3. Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, email us within 3 days of delivery with photos of the product and the packaging. We will send a replacement or give you a full refund, including shipping, whichever works best for the situation.

4. Subscriptions

How billing works

• When you subscribe, you authorize us to charge your payment method on the schedule you chose (every month, every 2 months or every 3 months) until you pause or cancel.
• Each delivery includes a $8.99 shipping fee.
• We email you before every renewal with the date and amount.

Minimum payments

Each plan has a minimum number of payments, and your first order counts as the first payment, whether it was a $0.99 first month or full price.

• Monthly: at least 3 payments.
• Every 2 Months and Quarterly 3-Pack: at least 2 payments.

The $0.99 first month

Your first month is $0.99 plus $8.99 shipping. Unless you cancel during that first month, the plan continues on the Monthly schedule at the regular subscription price, plus shipping. To cancel during the first month, email info@summitnutritions.com with your reason for cancelling and we will cancel it for you.

Skipping, pausing and cancelling

• You can skip or move a delivery and change your plan from your account at any time before the renewal date.
• Once you have reached your plan's minimum number of payments, you can pause or cancel from the subscription section of your account on our website.
• To avoid being charged for the next delivery, please pause or cancel at least 7 days before the next billing date. Changes made after a billing date apply to the following cycle.

Subscription refunds

We do not refund billing periods that have already been charged. If you cancel and still have unopened products, you can return them under the return policy above.

Failed payments

If a renewal payment fails, we will email you a link to update your card and will try the payment again. Your plan stays active while we retry.

5. Where to get help

For anything about returns, refunds or your subscription, email us. Email is the fastest way to reach us.

Questions

Email us at info@summitnutritions.com. We reply Monday to Friday, 9:00 AM to 5:00 PM Eastern, usually within one business day.

Summit Nutritions
56 New Hook Road, Bayonne, NJ 07002, United States

See also our Shipping Policy and FAQ.