Return, Refund & Subscription Policy

Last updated: October 8, 2026

1. Returns

We accept returns when all of the following are true:

• The product is unopened, unused and in its original packaging.
• You contact us within 15 days of the purchase date.
• You can share your order number or receipt.

We cannot accept returns of opened or partially used products, or items sold as final sale or as part of a promotion.

How to return an item

1. Email info@summitnutritions.com with your order number and the item you want to return.
2. We will reply with a return authorization (RMA) number and the address to ship to.
3. Pack the product securely, write your RMA number on the package and ship it to us.

Return shipping is paid by you, unless the product arrived damaged or defective. A restocking fee of 20% of the product price applies to eligible returns.

2. Refunds

• Once we receive and inspect your return, we refund the original payment method within 7 business days.
• Shipping fees are not refundable.
• If a return does not meet the conditions above, for example it has been opened, we will let you know and no refund will be issued.
• Your bank or card provider may take a few extra days to show the refund. If you still do not see it, contact your provider first, then email us.

3. Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, email us within 3 days of delivery with photos of the product and the packaging. We will send a replacement or give you a full refund, including shipping, whichever works best for the situation.

4. Subscriptions

How billing works

• When you subscribe, you authorize us to charge your payment method on the schedule you chose (every month, every 2 months or every 3 months) until you pause or cancel.
• Shipping is included on every delivery.
• We email you before every renewal with the date and amount.

Minimum payments

Each plan has a minimum number of payments, and your first order counts as the first payment, whether it included a $0.99 first bottle or was full price.

• Monthly: at least 3 payments.
• Every 2 Months and Every 3 Months: at least 2 payments.

First-bottle offers

Some new customers receive a personal offer for a $0.99 first bottle, plus $8.99 shipping on that first delivery. Every delivery after that ships free. It is single use, limited to one subscription per product, and expires 72 hours after we send it. Any other bottles in that first delivery are charged at the plan's regular per-bottle price. Unless you cancel, the plan then continues on the schedule you chose at the regular subscription price. To cancel before your next renewal, email info@summitnutritions.com with your reason for cancelling and we will cancel it for you.

Skipping, pausing and cancelling

• You can skip or move a delivery and change your plan from your account at any time before the renewal date.
• Once you have reached your plan's minimum number of payments, you can pause or cancel from the subscription section of your account on our website.
• To avoid being charged for the next delivery, please pause or cancel at least 7 days before the next billing date. Changes made after a billing date apply to the following cycle.

Subscription refunds

We do not refund billing periods that have already been charged. If you cancel and still have unopened products, you can return them under the return policy above.

Failed payments

If a renewal payment fails, we will email you a link to update your card and will try the payment again. Your plan stays active while we retry.

5. Where to get help

For anything about returns, refunds or your subscription, email us. Email is the fastest way to reach us.

Questions

Email us at info@summitnutritions.com. We reply Monday to Friday, 9:00 AM to 5:00 PM Eastern, usually within one business day.

Summit Nutritions
56 New Hook Road, Bayonne, NJ 07002, United States

See also our Shipping Policy and FAQ.